Jezzelle H R Kellam

FAQ

 

  • Processing time
    The time I need to pack your order is around 3 business days. I usually ship orders once a week.

 

  • When will I receive my order?
    The time it takes for the order to get to you, depends on the post offices (mine and your local post office), weather and mail volume.
    But from experience, these are the estimated shipping times:
    England : 2 - 4 business days
    United States: up to up to 14 business days
    Europe: 2-5 business days
    Australia, New Zealand, Oceania: 10 - 14 business days
    Asia: 2 - 4 weeks
    I always track orders, internationally, UK, signed for. I always suggest “tracked shipping”
    Please be aware that there may be delays due to the Covid virus, in the times stated above.

 

  • Returns & Exchanges
    I don’t accept returns, exchanges, or cancellations, but please contact me if you have a problem with your order.

 

  • Carrier
    I ship all of your orders using Royal Mail.

 

  • Are you available for commissions?
    Currently I am not accepting personal commissions - All are announcements are covered on my Instagram's. 

 

  • What mediums do you use?
    I primarily work in graphite. My older work available is mixed media.

If your question or enquiry was not answered please feel free to email me or direct message me on Instagram.